Additional Policies & Information
1. Website Disclaimer
Information on our website is provided for general guidance only. Details such as prices, itineraries, availability, timings, and activity conditions may change without notice. Images are for illustrative purposes and actual experiences may vary.
2. Medical & Fitness Disclaimer
Clients must ensure they are physically and medically fit to participate in booked activities. Pregnant travellers and individuals with medical conditions should consult a doctor before booking. Some activities may not be suitable for people with heart conditions, mobility limitations, or other health concerns.
3. Children Policy
- Children must be supervised by a responsible adult at all times.
- Certain activities may have age or height restrictions.
- Parents/guardians are responsible for child safety during tours and transfers.
4. Code of Conduct
We expect respectful and responsible behaviour from all clients. Disruptive, unsafe, or intoxicated behaviour may result in refusal of service without refund if safety is compromised.
5. Responsible Tourism & Sustainability
Allez (Moris) Travel Ltd supports responsible tourism practices, including respect for local communities, environmental protection, and working with local suppliers.
6. Photography & Media Consent
Photos or videos may be taken during activities for promotional use. Clients who prefer not to appear in media content should inform us in advance.
7. Complaints Procedure
Any issues should be raised during the activity when possible. Formal complaints should be submitted in writing within a reasonable timeframe. We aim to respond promptly and fairly.
8. Travel Documents Responsibility
Clients are responsible for having valid passports, visas, and required travel documents. Allez (Moris) Travel Ltd is not liable for denied boarding or entry due to missing documentation.
9. Pricing Accuracy
While we strive for accuracy, prices shown on our website may be corrected in case of technical or human error before booking confirmation.